It's not a hidden fact that I love Starbucks. This location knows their coffee well. There has only been a handful of times where I felt like the wait in the drive-through was very slow. Despite that, I am pleased with this location and will continue to go back.
(4)
Jonathan R.
This Starbucks is a joke. The service here is truly atrocious. After ordering a brewed coffee, I was told I needed to wait about two to three minutes for them to brew some fresh for me. That seemed like no problem me. I was told my coffee would be brought out to me. After sitting with my wife for twenty minutes and watching two baristas talk with their friends in store as the line grew longer and longer, my coffee was still apparently not ready. I decide I'll go see what's going on. It takes me 10 minutes to navigate the now serpentine line up to the register. Once I approach, I ask the barista if my coffee has finished brewing. She says "Oh. Yes it has." And gives me my coffee. If that wasn't enough, the coffee sucked. Next time, I'll take my thirty minutes and drive to a real coffeehouse.
(1)
Jason C.
Good service, good coffee, inside seating is a little cramped. Normal everyday Starbucks for you.
(4)
Cally M.
I love this Starbucks everyone is always friendly, with great service, speedy drive thru, I only had to wait one time and it was for maybe 5 mins but I received a free drink coupon when I wasn't even upset ! Thanks Zach for the awesome service!!!!
(5)
Chester M.
Very very g ood uneven tables
(5)
Elijah A.
This is a great Starbucks, but it does not currently have a Clover machine. It is a good Starbucks to work at, but it is a little on the smaller side, so it may be hard to get a seat. I would definitely come to the this actual Starbucks instead of the non-actual Starbucks down the way at Kroger or at Target.
(4)
Steven S.
An awesome Starbucks! I have yet to receive a badly made drink from them and the baristas is always friendly. One time they even took a long time at the drive-thru and gave my wife and I's order for free! PROS -Good Baristas -Friendly Employees -Clean CONS -Drive-thru is a little cramped?
(5)
Private P.
I hate this Starbucks, even more than I hate the company as a whole. Why? Another small coffee chain was literally right next door a few years back and Starbucks opened up and ran them out of business. I have no idea what the appeal is of this coffee. Burnt and overpriced.
(1)
Tara F.
I love Starbucks and when we FINALLY got one in Spring Hill... I was STOKED! No longer would I have to drive all the way to Franklin to get my "fix"... and believe me, I did it! Nearly everyday! They've had the same people working there for the last few years and they're consistently friendly and if you go often, quick to remember your order &/or name. Sometimes the line is pretty long... but generally it's a breeze. If you're after the morning "rush" on 31, you're usually the only one in the drive thru and you'll be through in 2-3 minutes, and I like that! The one thing that they've stopped doing, which I was appreciative of, is listing off the names of every employee who works there when greeting me to take my order, ie: "Thanks for coming to starbucks we have Ben, Ally, Pam, Sue and Mike ready to take & make your order". Now, I appreciate the spunky-ness... but I haven't HAD my coffee yet and clearly they had, so what's normally regarded as good customer service was really more of an annoyance. Now that we have not 1, not 2 but 3 Starbucks' in Spring Hill (one in Kroger Marketplace & one at Target), I have my pick of locations... which is perfect for this total Starbucks junkie :)
(4)
Kenny S.
What can I add? It's Starbucks. Glad to have a location other than the in- store Kroger and Target spots. My only gripe is this has to be the least inviting Starbucks i've ever been in. The furniture and decor are so barren, and its always DARK.
(4)
Tammy M.
Spring Hill Starbucks has the worlds best baristas! Bring a sweater. It's always cold in there.
Erin G.
It's not a hidden fact that I love Starbucks. This location knows their coffee well. There has only been a handful of times where I felt like the wait in the drive-through was very slow. Despite that, I am pleased with this location and will continue to go back.
(4)Jonathan R.
This Starbucks is a joke. The service here is truly atrocious. After ordering a brewed coffee, I was told I needed to wait about two to three minutes for them to brew some fresh for me. That seemed like no problem me. I was told my coffee would be brought out to me. After sitting with my wife for twenty minutes and watching two baristas talk with their friends in store as the line grew longer and longer, my coffee was still apparently not ready. I decide I'll go see what's going on. It takes me 10 minutes to navigate the now serpentine line up to the register. Once I approach, I ask the barista if my coffee has finished brewing. She says "Oh. Yes it has." And gives me my coffee. If that wasn't enough, the coffee sucked. Next time, I'll take my thirty minutes and drive to a real coffeehouse.
(1)Jason C.
Good service, good coffee, inside seating is a little cramped. Normal everyday Starbucks for you.
(4)Cally M.
I love this Starbucks everyone is always friendly, with great service, speedy drive thru, I only had to wait one time and it was for maybe 5 mins but I received a free drink coupon when I wasn't even upset ! Thanks Zach for the awesome service!!!!
(5)Chester M.
Very very g ood uneven tables
(5)Elijah A.
This is a great Starbucks, but it does not currently have a Clover machine. It is a good Starbucks to work at, but it is a little on the smaller side, so it may be hard to get a seat. I would definitely come to the this actual Starbucks instead of the non-actual Starbucks down the way at Kroger or at Target.
(4)Steven S.
An awesome Starbucks! I have yet to receive a badly made drink from them and the baristas is always friendly. One time they even took a long time at the drive-thru and gave my wife and I's order for free! PROS -Good Baristas -Friendly Employees -Clean CONS -Drive-thru is a little cramped?
(5)Private P.
I hate this Starbucks, even more than I hate the company as a whole. Why? Another small coffee chain was literally right next door a few years back and Starbucks opened up and ran them out of business. I have no idea what the appeal is of this coffee. Burnt and overpriced.
(1)Tara F.
I love Starbucks and when we FINALLY got one in Spring Hill... I was STOKED! No longer would I have to drive all the way to Franklin to get my "fix"... and believe me, I did it! Nearly everyday! They've had the same people working there for the last few years and they're consistently friendly and if you go often, quick to remember your order &/or name. Sometimes the line is pretty long... but generally it's a breeze. If you're after the morning "rush" on 31, you're usually the only one in the drive thru and you'll be through in 2-3 minutes, and I like that! The one thing that they've stopped doing, which I was appreciative of, is listing off the names of every employee who works there when greeting me to take my order, ie: "Thanks for coming to starbucks we have Ben, Ally, Pam, Sue and Mike ready to take & make your order". Now, I appreciate the spunky-ness... but I haven't HAD my coffee yet and clearly they had, so what's normally regarded as good customer service was really more of an annoyance. Now that we have not 1, not 2 but 3 Starbucks' in Spring Hill (one in Kroger Marketplace & one at Target), I have my pick of locations... which is perfect for this total Starbucks junkie :)
(4)Kenny S.
What can I add? It's Starbucks. Glad to have a location other than the in- store Kroger and Target spots. My only gripe is this has to be the least inviting Starbucks i've ever been in. The furniture and decor are so barren, and its always DARK.
(4)Tammy M.
Spring Hill Starbucks has the worlds best baristas! Bring a sweater. It's always cold in there.
(5)